Privacy Policy

1. What we collect

• Account data. Email, hashed password, account state, subscription tier.
• Billing data. Handled by Stripe — we receive a customer ID and the last four digits of your card. We don't see your full PAN.
• Delivery data. Phone number for optional SMS, email, iOS-app device token — you choose which channels to enable.
• Usage telemetry. Page views, alert opens, dashboard interactions, IP and user-agent for security and abuse prevention.
• Support correspondence. Anything you send to support@, retained for service quality.

2. What we don't collect

• Brokerage credentials, account numbers, or live position data.
• Bank-account information.
• Government IDs unless required for fraud investigation.
• Browsing activity on third-party sites.

3. How we use it

• To deliver alerts to the channels you've configured.
• To bill the desks you've subscribed to (via Stripe).
• To support you when you ask.
• To detect fraud, abuse and account compromise.
• To improve the model — in aggregate, anonymized form only. Your specific account behavior never trains the GNN.

4. Who else sees it

Sub-processors only — and only the minimum required:

• Stripe — payment processing.
• Twilio / SendGrid / Apple Push — alert delivery.
• Cloud provider — application hosting.
• Google Analytics (GA4) — site usage, traffic sources, and conversion measurement so we know which marketing channels actually bring serious traders.
• Advertising platforms — Google Ads, Meta, and similar networks may receive aggregated conversion signals when we run paid campaigns, so we can measure ad performance and stop wasting money on channels that don't work.

We do not sell, rent or trade your data. We don't have a data-broker relationship.

5. Cookies

We use a small, deliberate set of cookies:

• Strictly-necessary — session, CSRF protection, login state. Cannot be disabled without breaking the product.
• Analytics — Google Analytics sets _ga and _ga_* cookies to count visits and understand how the site is used. You can opt out via the Google Analytics opt-out browser add-on or any standard tracking-blocker.
• Advertising — when we run paid campaigns, the corresponding ad-network cookies (e.g. Google Ads, Meta) may be set on landing pages so we can measure conversions. You can manage these via your Google Ad Settings and equivalent platform controls.

EU/UK visitors: where applicable consent is required, our cookie banner gates analytics and advertising cookies until you opt in.

6. Your rights

You may request a copy of your data, request deletion, or revoke consent at any time. Contact privacy@enhancedmarketintelligence.com. We respond within 30 days. EU/UK residents have GDPR rights; California residents have CCPA rights — both apply.

7. Retention

Account data is retained while your account is active and for 12 months after closure for tax, audit and dispute purposes. Anonymized usage data may be retained longer for model improvement.

8. Changes

Material changes will be emailed and posted here.

9. Contact

privacy@enhancedmarketintelligence.com for any privacy question.